FAQ

Who are my clients?

I support all couples irrespective of race, religion, class, culture, sexual orientation, and ethnicity. My clients often come from the international professional or expat community although not exclusively.

Is therapy confidential?

Counselling is strictly confidential. I shall do my best to preserve your privacy. Without your permission, nothing will be disclosed to third parties. Confidentiality can only be breached in exceptional circumstances where the safety of you or others is at risk.

Counselling is subject to the rules for professional confidentiality. Information about the client will not be disclosed to third parties. This is equally true when treatment is covered by a third party such as an employer.

For the purposes of treatment it is of course necessary for me as your therapist to keep some information about you. This is also a legal requirement imposed by the Wet op de geneeskundige behandelovereenkomst (Wgbo). Your dossier contains my notes and other information about the treatment programme. The dossier may also include other information about you that is necessary for treatment which has been obtained from another healthcare provider with your explicit permission.

The information in your dossier can be use for the following purposes:

  • To brief another healthcare provider to whom you are referred for additional treatment. This will only be done with your explict permission.
  • In anonymized form for the purpose of professional supervision of my practice.

Some information is required for administrative purposes, for example so that I can prepare invoices. Before using your information for any other purpose I will seek your permission.

Information in the dossier will be retained for 15 years, as required by the Wgbo.

The invoice you receive will show the information required for you to submit a claim to your health insurer: name, address, birth date, treatment date, treatment description (e.g., "psychosociaal consult"), and cost.

Communication

In my counselling practice I work with adult clients, individuals and couples. I speak English and Dutch fluently and I am competent in French. My clients often come from the professional expatriate community, although not exclusively.

How does it work?

The first counselling session or intake meeting focuses on understanding your concerns and clarifying your goals and expectations. By the end of the first session an agreement is reached regarding the initial length and frequency of the sessions. The total number of sessions depends very much on your personal circumstances. The therapeutic process is collaborative throughout.

Change doesn't happen quickly for most of us. The length of treatment depends on a number of variables: the severity of the problem, the motivation of the client, the type of problem and the age of the client. The more focused and limited the problem, the shorter treatment can be. The more the treatment addresses healing emotional injuries, the longer it is likely to take.

How long will it take?

For individuals

The total number of sessions after the assessment depends very much on your personal circumstances. The therapeutic process is collaborative throughout. Change doesn't happen quickly for most of us. The length of treatment depends on a number of variables: the severity of the problem, and the motivation of the clients.

For couples

Before you as a couple begin treatment as a couple you will participate in an assessment process. The assessment process includes:

a 90-minute interview with you as a couple tracing the trajectory of your relationship, observing how you interact, especially during difficult discussions;

an online questionnaire;

a 45 minute individual session during which you will be able to talk about your own perspective and goals for your relationship; and

a 90-minute feedback session, during which the therapist will review your assessment materials and provide detailed feedback on the strengths and challenges of your relationship. At the end of the feedback session you will receive recommendations on what changes might be helpful in creating a flourishing relationship.

The total number of sessions after the assessment depends very much on your personal circumstances. Many clients report that they experience some kind of change already in the first session after the assessment.

What does it cost?

A 60-minute session costs €120.

A 90-minute session costs €180.

A 120-minute session costs €210

The length of the sessions are agreed upon in advance and the costs include VAT when applicable.

Clients will be billed for appointments missed without at least 24 hours notice.

A 3-day Marathon Therapy costs €2400 (50% non-refundable due at time of registration, 50% due before therapy starts). Marathon therapy consists of approximately 6 hours a day excluding breaks for lunch.

Will therapy be covered by my insurance?

Many insurance companies cover the cost of counselling; please review the conditions of your own insurance policy. A summary of insurers and the coverage they offer for counseling can be found at zorgwijzer.nl. Reintegration plans (IRO, individuele re-integratie overeenkomst), the personal health care budget (persoonsgebonden budget) and other tax exemptions are also available and can help alleviate costs for those who qualify.

I am unable to determine if your insurance company will reimburse your sessions as each individual’s policy is unique. Most insurers require a counselling practice to be registered with Vektis, an organization that standardizes Dutch healthcare providers. You may quote the AGB codes of my practice (see the page About Elizabeth Pick counselling & psychotherapy) to your insurance provider to determine if you qualify for reimbursement.

Depending on your insurance package, part or all of the costs could be covered by your insurance. Below you will find information you might need to be eligible for coverage. On the website of Zorgwijzer is a list of insurance coverage for counselling per insurance provider.

What can I do if I am not satisfied?

Were you to have complaints that I could not resolve to your satisfaction you can approach the disputes committee of the SCAG.

You are imperfect, you are wired for struggle, but you are worthy of love and belonging.

Brene Brown